Thank you for choosing Vannam Studio for your fashion needs! We are dedicated to providing you with the best shopping experience possible. Here’s everything you need to know about our shipping policy:
1. Processing Time:
– All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
– Orders placed after midnight IST will be processed the following business day.
2. Shipping Rates and Delivery Estimates:
– Standard shipping rates apply based on weight and destination.
– Delivery times vary based on location:
– Standard Shipping: 2-10 business days within INDIA
– Expedited Shipping: Additional charges are applicable and delivery time is 2-3 business days within INDIA. For further details, please contact our official WhatsApp number at +91 9036308116
3. Order Tracking:
– Once your order has been shipped, you will receive a confirmation email with a tracking number.
– You can track your order using the provided tracking number on our website or the carrier’s website.
4. International Shipping:
– We currently offer international shipping to select countries. International shipping rates and delivery times vary based on location.
– Standard Shipping: 8-14 business days
– Customers are responsible for any customs duties or taxes imposed by their country.
5. Shipping Carriers:
– We partner with reliable carriers such as Professional Courier & FedEx to ensure safe and timely delivery of your orders.
6. Shipping Restrictions:
– We do not ship to P.O. boxes. Please provide a physical address for delivery.
7. Order Changes and Cancellations:
– If you need to make changes to your order or cancel it, please contact us within 24 hours of placing your order. We will do our best to accommodate your request.
8. Lost or Damaged Packages:
– In the rare event that your package is lost or damaged during transit, please contact us immediately so we can assist you in filing a claim with the carrier.
9. Returns Due to Incorrect Address:
– If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipping the package.
10. Contact Us:
– If you have any further questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team at enquiries@vannamstudios.com.
